Freedom of information

Publication Scheme

Introduction: What a Publication Scheme is - and why it has been developed

Every public authority subject to the Freedom of Information Act is required to adopt and maintain an approved publication scheme setting out information that will be made routinely available, how and when that information will be made available, and whether or not the information is free of charge.

Our publication scheme consists of information already published and held by us or information which is to be published in the future. All information in our publication scheme is either available for you on our website to download and print off, or is available in traditional document form. Information within the publication scheme will be available either free, or at a charge.

We explain which is free or which will be provided at a charge later in this scheme.

  • Some information may not be made available when:
  • We do not hold the information
  • The information is exempt from disclosure
  • We cannot easily access the information

The senior officer responsible for maintenance of this scheme is Tim Martin – Head of Governance.


Classes of information developed by WMCA

In order to make it easier to see what types of information we will make available our scheme is divided into classes of information:

Who we are and what we do, to include organisational information, location and contacts, constitutional and legal governance

What we spend and how we spend it, to include financial information related to projected and actual income and expenditure, tendering, procurement and contracts

What our priorities are and how we are doing, to include strategy and performance information, plans, assessments, inspections and reviews

How we make decisions, to include policy proposals and decisions. Decision making processes, internal criteria and procedures, consultations

Our policies and procedures to include current written protocols for delivering our functions and responsibilities

Lists and registers to include information held in registers required by law and other lists and registers relating to the functions of the authority

The services we offer to include advice and guidance, booklets and leaflets, transactions and media releases, a description of the services offered

The scheme is generally not retrospective. Information will not necessarily be available through the scheme indefinitely. Policies and similar documents will be removed when they are no longer current.


Transport for West Midlands is the transport arm of the West Midlands Combined Authority, promoting and developing public transport across the West Midlands. 

On Friday 17 June 2016 the West Midlands ITA and Centro/PTE were dissolved. The West Midlands Combined Authority (WMCA) replaces and builds on work to date of both organisations. Transport is now led by Transport for West Midlands (TfWM) - the transport arm of the Combined Authority.

TfWM provides Travel Information Centres at Coventry, Birmingham New Street and Wolverhampton and works with districts and partners who provide centres at Walsall and West Bromwich.

We work in partnership with operators in the West Midlands (under the Network West Midlands brand) to develop integrated ticketing that meets customers’ needs. WMCA also provides a range of concessionary fares for children, the elderly and disabled travellers.

TfWM does not directly operate any of the trains which serve the region, or operate any buses. However, we do pay for socially necessary services to operate that are not profitable - such as those in the early morning, in the evening or on a Sunday.

TfWM is responsible for promoting and developing Midland Metro, which it owns, but it does not operate any services.

Available Information

How we make information available and what charges apply

Information available on our website - we have an ongoing commitment to make as much information available on our website as possible.

By post - Information will be posted on request, following the receipt of any fee applicable. We aim to dispatch the information within 20 working days of receipt of your request and fee.

Some information we produce is available free. For other types of information we may charge a fee.

Charges will apply as follows: 

  • Website - free of charge unless stated.
  • Copies of information by post - A charge will be made for printing, photocopying, collating, postage when the total cost exceeds £50.00 (at a rate of 10p per page).


Copyright and Publication Scheme

Material on this site is protected by copyright. We are the copyright owner. You may not make alterations or additions to the material on this site, or sell it or misappropriate it.

Material may be downloaded or copied for personal use. However, appropriate acknowledgement of the copyright owner is required if material is re-published in any format.

Other useful website addresses

The information you may be looking for may also be available from the following organisations or on their websites. The websites listed below are a source of information and if the documents are downloaded or printed off by the enquirer they provide a quick response at little cost.

However, we take no responsibility for, nor warrant the availability and accuracy of information contained on the following sites:


Making an application to the WMCA for personal information:

You have a right to get access to the personal information that we hold about you. This is known as a subject access request.

The WMCA will generally process your request within one month of receipt  However, the WMCA will have a longer period of time to process your request where the information you have requested is of a complex nature. We will inform you within one month of receipt of your request if extra time is required. 

Generally the WMCA will not charge a fee for providing such information, however, where a request is excessive a reasonable fee may be charged for the administration costs of complying with the request.

If you would like a copy of the information we hold about you please contact us at:


Telephone: Switchboard – 0121 200 2787; Main Contact Centre - 0345 303 6760

Address: Data Protection Officer, 16 Summer Lane, Birmingham, B19 3SD

Freedom of Information

Applications for information under the Freedom of Information 2000

The Freedom of Information Act is part of a wide group of policies to modernise public authorities and aims to promote a culture of openness and accountability within public authorities. It does this by giving anyone, anywhere, the right to request recorded information held by public authorities.

All public authorities in England, Wales and Northern Ireland must comply with the Act.

The Act applies to all 'recorded' information that we hold. This includes electronic and paper files, leaflets, letters, e-mail and CCTV footage. All historical information is included.

Not everything requested may necessarily be released. There are a number of exemptions which apply when releasing the information would not be in the public interest. There are two categories of exemption:

'Absolute' - these exemptions cover information that should not be released under any circumstances e.g. parliamentary privilege, court records and personal information (which may be covered by the Data Protection Act).

'Qualified' - these exemptions are subject to a public interest test and cover such areas as national security, law enforcement and health and safety

Anyone asking for information has the right:

To be told whether the information exists (except for absolute exemptions where we do not have to confirm or deny whether we have the information) 

To receive the information (unless it is exempt) and, where possible, in the form requested, such as a copy or summary, or to inspect the record.

All requests for information must be made in writing. This includes faxes and emails as well as letters. The request must include the name of the person making the request, a physical address for the correspondence to be sent to and a description of the information wanted. This will ensure that your application is dealt with as quickly as possible. You should give as many details as you can in order to assist us in locating the information that you require. You only have a right to recorded information and not to documents.

Our full title and address for forwarding requests is:

The Information Officer
16 Summer Lane
B19 3SD


Any fee charged will be calculated by looking at the costs directly and reasonably incurred locating the information you have asked for and giving it to you. You will then be sent a 'fees notice' which you will have to pay within three months of your request - you will not receive information until you have paid the costs in the fees notice.

For requests which cost us less than £450 we can charge for the cost of disbursements (photocopying, printing and posting). The £450 limit includes the time taken to find, sort and edit material. It does not include the time taken to consider whether an exemption applies and the public interest test.

We will reply to your request promptly and in any event within 20 working days after we receive it, unless there are specific reasons which prevent us from doing so.

Request for Information Form

Request for Information Form

Freedom of Information

Request Details

Freedom of Information Disclosure Log


If you are unhappy with the way we have handled your request, with the fee we have charged, or the reasons for refusing to provide the information, you have the right to request a review and/or complain by writing to the Head of Governance at 16 Summer Lane, Birmingham, B19 3SD.

If you are not satisfied with the assistance you receive, or if we have not been able to resolve your request and feel that a formal complaint needs to be made, then this should be addressed to the office of the Information Commissioner.

The Information Commissioner is responsible for enforcing the operation of the Freedom of Information Act and the Data Protection Act.

The Information Commissioner's Office postal address is:

Wycliffe House
Water Lane 

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number Website: www.

Mayor's Declarations

Please find below the latest declarations of expenses, meetings and gifts and gratuities by Andy Street, Mayor the West Midlands

Mayor of the West Midlands – Meetings
Mayor of the West Midlands – Expenses
Mayor of the West Midlands – Gifts and Gratuities

CCTV Codes of Practice

Please find below our CCTV Codes of Practice.

The link to the document here