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Contact Us

Who should I send my enquiry to?

For passenger information, journey planning and transport disruptions, contact Transport for West Midlands.

For general council services please contact your local council teams.

For information about what WMCA does please view What We Do. To get in touch with a member of WMCA Customer Services use the information below on how to contact us.

Find who you need to contact

Answer questions and we'll direct you to the right team so we can respond to your query faster.

Give us a call

Phone: 0345 303 6760

Mondays, Tuesdays, Thursdays and Fridays, 8am to 6pm
Wednesdays, 10am to 6pm
Saturdays, 9am to 1pm
Sundays and Bank Holidays, Closed

Write to us

Customer Services
PO Box 9421
B19 3TR

Complaints Procedure

Learn how we handle complaints at West Midlands Combined Authority and Transport for West Midlands.