Case study
- Time to examine the case study
- Review how we could impact on this person’s journey
- We’ll be going through the case study looking at what support we already provide, what we could be doing more of and our opportunities to improve the support highlighted in this case study.
Session 1 - What do we already do, and is currently in place, to prevent and relieve homelessness?
- 30 minutes to discuss what we do now to keep people included – focus on the situation highlighted within the case study
- Use the suggested questions to prompt discussions
- State which category the intervention falls into and mark it on the template (universal, targeted, etc.)
- Give thought to how activity can be moved from the crisis prevention & relief space towards the universal prevention space. Are there things that could be put in place to move things upstream, away from crisis, as much as possible?
Notes
- Use the discussion checklist and example questions from the toolkit to prompt questions and discussions.
- Use the case study to shape your discussions:
- What do we already know is happening? How has our organisation affected the person in this case study?
- What support are we already providing that came across in the case study?
- Could we be doing MORE of it?
- Who could we collaborate with to improve what is already there?
- What category does each intervention fall into – Universal Prevention through to Settled Home?
- Ensure all of the points are documented.
- Allow time to feed back the key points.
- Keep to the allocated time.
Session 2 – What are the gaps in our provision or service to prevent and relieve homelessness?
- 30 minutes to discuss what are the gaps highlighted within the case study
- Use the suggested questions to start discussions
- State which category the intervention falls into and mark it on the template (universal, targeted, etc)
- Give thought to how activity can be moved from the crisis prevention & relief space towards the universal prevention space. Are there things that could be put in place to move things upstream, away from crisis, as much as possible?
Notes
- In session 1 we discussed what’s already in place in the case study, and some gaps probably came up during that discussion. Now is the time to go through them in more detail.
- Use the discussion checklist and example questions from the toolkit to prompt questions and discussions:
- What gaps within our provision are evident in this case study?
- What is missing that would have an effect on this person's situation?
- Who could we collaborate with to help close those gaps?
- What category does each intervention fall into – Universal Prevention through to Settled Home?
- Ensure all of the points are documented.
- Allow time to feed back the key points.
- Keep to the allocated time.
Session 3 – What are the opportunities for us to do more to prevent and relieve homelessness?
- 30 minutes to discuss what are our opportunities to improve provision for the person/people highlighted within the case study
- Use the suggested questions to start discussions
- State which category the intervention falls into and mark it on the template (universal, targeted, etc.)
- Give thought to how activity can be moved from the crisis prevention & relief space towards the universal prevention space.
- Are there things that could be put in place to move things upstream, away from crisis, as much as possible?
Notes
- We’ve now discussed what we already have in place, and the gaps in our provision, so further opportunities for us to do more probably came up during the previous discussion. Now is the time to go through them in more detail.
- Use the discussion checklist and example questions from the toolkit to prompt questions and discussions:
- What are our opportunities to improve provision for the support of this person?
- What more could we be doing that would have an effect on this person’s situation?
- Who could we collaborate with to maximise the opportunities for improvement?
- What category does each intervention fall into – Universal Prevention through to Settled Home?
- Ensure all of the points are documented.
- Allow time to feed back the key points.
- Keep to the allocated time.
Session 4
- 30 minutes to discuss and finalise our pledges
- Use the template to record the pledges
- How can today’s discussions become pledges?
- What are we going to change? What are we going to do?
- These pledges will become actions following the session!
Notes
- From the three sessions we’ve gone through, what do we pledge to do from now on?
- What suggestions from Session 1 can we pledge to do more of?
- What gaps from Session 2 can we pledge to fill?
- What opportunities from Session 3 can we pledge to take forward?
- Use the example completed pledges in the toolkit to prompt discussions.