Commitment to Collaborate to Prevent and Relieve Homelessness Toolkit - The Case Study Approach

 What gaps exist within our universal prevention space that are evident in this case study?

What gaps exist in Jas’ case study that resulted in her and her children becoming homeless (considering all aspects of the Positive Pathway Model from Universal Prevention through to Settled Home)?

What other support could we have provided that would have helped Jas, particularly whilst she was in temporary accommodation without access to universal credit?

What gaps exist that prevented Jas staying in our mainstream system initially?

Could we have offered Jas further support in the bidding process earlier in her story? Why did Jas have to enter the refuge before being supported with this process?

What are the gaps that prevented Jas’ children enrolling in school for so long? Could we have supported the children in continuing in another form of education such as home schooling or providing schoolwork to their temporary accommodation? Is digital exclusion something we need to consider within our organisation?

What are we doing less of now? What have we stopped doing? What have we never done?

What organisations do we need to collaborate with to succeed that we don’t currently interact with? Could we have interacted with the police earlier in Jas’ journey?

What are the gaps within our own systems and processes that contributed to Jas’ crisis occurring?

Where are our gaps in knowledge and what further statistics could we produce that could indicate our impact on homelessness?

What would success look like for Jas and our role within her case study?