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Throughout the year and at PMR points, the WMCA assess performance against criteria to determine whether providers meet their obligations as set in contractual agreements related to quality assurance and raising standards.
Your allocated Skills Delivery Officer and/or Relationship Manager will support you monthly with performance reviews, as well as the key performance management points.
The scope of these performance management reviews will cover:
Review Point
Timeline
- November
Areas covered
- Previous year’s performance against allocation
- The previous years' success rate
-
Proportion delivered by sub-contractors
-
Financial Assessment
-
Due diligence
-
Ofsted grade
Timeline
- Monthly
Areas covered
-
Delivery against profile
-
Accuracy of data returns and data error
value
-
Outcomes including destinations and
sustainable employment outcomes
Timeline
- R03, R06, R09, R12
Areas covered
-
Projected earnings against management points (R04, R08, R12)
-
Review of delivery towards delivery plan
-
Review of LA spend
-
Review of the accuracy of data returns
-
Sub-contractor declarations against
actuals
-
Outcomes including destinations and
sustainable employment outcomes
-
Achievement rates
-
Community learning review
-
Return on investment including the
provider's response to the WMCA’s skills priorities and strategy
Timeline
- As applicable
Areas covered
-
Ofsted
-
ESFA/WMCA audits
-
Providers change i.e. change of the
contract
-
ESFA intervention
-
Resident complaints/whistleblowing
cases